AI - Based Chatbot For College Enquiry System

Abstract

With the increasing digitization of education, students frequently face challenges retrieving structured information across multiple college websites. Traditional web interfaces are static, time‑consuming, and lack personalization. This paper presents College Inquiry Bot, an AI‑powered conversational system designed to deliver multi‑institution academic information through natural language interaction. The system integrates React (frontend), Node.js and Express (backend), Rasa (NLP engine), and a JSON‑based structured data layer. The layered architecture enables intent classification, entity extraction, and modular communication through RESTful APIs. Evaluation indicates an average 95% intent accuracy and < 500 ms response time, demonstrating a scalable and intelligent alternative to static college information portals